IT Technical Executive – Administrator

Key accountabilities:

  • Responsible in ensuring the computer systems (hardware/software/connectivity) are in working condition at all the times.
  • Responsible for the administration and maintenance of the company’s technology assets that include but not limited to software (Symantec End Point, Symantec Mail Gateway, Exchange, SQL, door access, alarm, CCTV) A, workstations (XenDesktop, thinclient), servers (Citrix, VMWare) and telephony systems (Genesys) at Head Office and its Branch offices.
  • Responsible to manage WSUS and coordinate with the team to ensure all Windows server patches are updated in timely manner.
  • Responsible to configure, troubleshoot and advisory for the backup environment (Veeam, Unitrends).
  • To provide Installation/Configuration/Operation support/Troubleshooting of VMware, ESXi, vCenter, Citrix, Linux, Windows, Backup and SAN Storage.
  • Responsible for the security and availability of company’s IT asset.
  • Responsible in enforcing IT policies in accordance to PCI DSS standard.
  • To provide relevant training to staff.
  • To provide assistance in coordination and implementation of IT projects, eg. new systems.
  • Responsible for preparing and ensuring proper documentations are maintained.
  • To safeguard and not to disclose customer (personal and organization) details and our company’s confidential information in accordance to PCI DSS standard.
  • Assist in Trade shows when necessary.
  • To ensure that all Standard Operating Procedures are adhered to.
  • Any other duties at the discretion of the company.

Essential Skills:

  • Certification in MCP, MCSE or CCNA is an advantage.
  • Knowledge of ITIL disciplines such as Incident, Problem and Change Management
  • Good exposure in Linux/Unix environment would be plus.
  • Proven team work.
  • Good in communication skills – verbal, written and listening.
  • Attention to detail and accuracy.
  • Customer service oriented.
  • Good interpersonal skills and stress tolerance.
  • Good interpersonal skills
  • Demonstrate pro-active and “can do” solution driven approach
  • Display initiative and ownership
  • Ability to motivate, coach and inspire others
  • Superior problem solving skills
  • Good level of numeracy and analytical ability
  • Capable of making sound judgments
  • Rigorous, well organized, self motivated

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