Agensi Pekerjaan DLS Consultancy Sdn Bhd (“DLS”), is committed to providing you with the highest level of professional services. This includes protecting your privacy. We understand the importance placed on the privacy of your personal information and protecting your personal data is important to us. We are committed to ensuring that your privacy is respected and maintained at all times. This privacy statement is issued in compliance with the Personal Data Protection Act 2010 (“PDPA”) as well as our existing obligations of confidetiality (“Privacy Statement”).
By continuing to use our services via website, requesting for our services, applying for a job with us and/ or submitting your personal data to us, you agree to the collection, use, disclose and storage of your personal data in the manner set out in this policy.
Personal information is any information that can be used to identify you. This includes any personal information or opinions about you, whether it is true or not , no matter how the information or opinions are recorded.
Sensitive information is a special category of personal information that includes about your health, race or ethnic origin, political or religious beliefs, membership of a trade union or association, sexual preferences or criminal record. We will not disclose your sensitive information without your consent unless there is a need to disclose such information in accordance with the Personal Data Protection Act 2010 (“PDPA”).
We collect personal information of job applicants to facilitate the placement operations and recruitment opportunities for job applicants and to deliver the best possible services to our job applicants and clients.
We also collect and use personal information for the following purposes:
- to provide you with further information about the recruitment opportunities or services you requested.
- for assessing and facilitating your application for employment with prospective employers.
- for placement operations and recruitment purposes generally.
- to conduct surveys of job applicants in relation to the services we provide.
- to provide you with information about DLS and its activities that are of relevance to you.
Personal information that we collect and use may include your name, date of birth, current address, email address, telephone numbers, work history, performance appraisals, qualifications, health information, personal history, opinions from referees and our assessment of you as a prospective candidate for recruitment.
The personal information that we collect and hold usually falls into the following categories:
- personal information obtained from job applicants in connection with previous periods employment or work.
- work performance information and qualifications.
- information about incidents in the workplace.
- information and opinions from referees.
- information submitted and independently obtained in relation to absences from work due to leave, illness or other causes.
- information obtained to assist in managing client and business relationships.
Where possible, we collect your personal information directly from you. If you feel that the information that we are requesting, either on our forms or in our discussions with you, is not the information that you wish to provide, please feel free to raise this with us. In most situations we will also obtain your personal information from third parties such as referees, educational institutions and former employers.
For the purposes referred to in this policy we may disclose your personal information to:
- prospective employers.
- external organisation seeking labour.
- your referees.
- your former employers.
- educational institutions.
- our clients.
- our referees.
- our professional advisors including our accountants, auditor and lawyers.
- our related companies and our contractors and suppliers.
We do not usually send personal information out of Malaysia. If you need us to send information to another country we will do so with your consent. If we are required to send information overseas, we will take measures to protect your personal information. We will protect your personal information either by ensuring that the country of destination has similar protections in relation to the privacy act or we will enter into contractual arrangements with the recipient of your personal information that safeguards your privacy.
You have a right to access and copy your personal information, subject to certain exceptions provided for in the Personal Data Protection Act 2010 (“PDPA”). If you would like to access your personal information, please contact our office. For security reasons, you will be required to put your request in writing and provide proof of your identity. If you are able to establish that the personal information we hold about you is not accurate, complete or up to-date, we will take all reasonable steps to correct our records.
We will take all reasonable steps to secure your personal information. Electronic information is protected by various security measures and access to information and databases is restricted to staff of DLS who needs to access to the information in order to perform their duties. All electronically captured job applicants and client date is passed through a secure site using encryption technology to ensure your personal information is protected if it is sent over the internet.
We have a Grievance Policy for dealing with your privacy complaints. The purpose of the policy is to ensure that any person that has a complaint with the way their personal information is collected, used, disclosed, stored and administered may lodge a complaint under the Grievance Policy. All complaints will be treated seriously and dealt with promptly. The Grievance Policy is our way of ensuring your privacy concerns are raised and addressed promptly. Please contact our office for further details.
DLS is an employment placement service and we do not charge candidates (job applicants) a fee for the purpose of finding that candidate employment. We do not engage in any misleading or deceptive conduct including activities such as:
- Advertising a position as being available when we know no such position exists.
- Knowingly giving misleading information to a candidate about the nature of a position.
If you would like more information on privacy or have any questions in relation to this policy, please contact our office for more information.
We reserve the right to review, and if necessary, change this policy.