IT Manager

Key accountabilities:

  • Develop an effective IT roadmap to meet the company’s business objectives
  • Owner of IT budget & all related expenses
  • Owner of all IT systems and hardware
  • Ensure integrity of data and security of all network systems
  • Monitor network/system utilization and performance, implements procedures for network optimization, reliability, and availability
  • Collaborate with other managers to streamline business processes by leveraging technology
  • Train employees on both software and hardware, troubleshoot, and provide technical support when needed
  • Manage in-house/outsourced developers, system integrators and technicians
  • Develop and execute disaster procedures, and maintain data backups

Essential Skills:

  • Bachelor’s degree in technology or computer science
  • 5+ years’ experience in IT management
  • Expertise with system implementing, configuring, and testing solutions
  • Proven leadership skills
  • Retail and eCommerce experience
  • Oracle NetSuite experience a plus
  • ERP implementation project management experience
  • Project and time management skills
  • Outstanding communication, interpersonal skills
  • Commercial and strategic thinking
  • Problem solver
  • Growth mindset

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