Senior IT Solutions Engineer Azure Specialist

Key accountabilities:

• Be the adviser of choice in terms of Cloud Services, Selection and Optimization of usage.
• Design and implement new solutions, services, systems and capabilities to enable Fast IT.
• Serve as a key technical engineering resource for all Hong Kong digital projects, including the new cloud brokering initiatives, cloud migration, system expansion, system refits, and cloud integrations with new and existing systems.
• Serve as main interlocutor / operational expert of OpenShift, AWS and Azure platforms running Java, Node.JS and Python applications with more focus on Azure related technologies.
• Collaborate with Global team members and Asia Cloud Operations teams to troubleshoot and resolve incidents and service requests.
• Help maintain documentation on processes, how-to and technical information.
• Provide on-call coverage during working hours as part of a rotation, as well as periodic rostered weekend on-call support; Travel occasionally to other offices in Asia region.
• Establish and recommend policies on system use and services; Help define offerings, KPIs, monitoring, and overall management of the services.
• Support BAU activities on maintaining cloud-systems availability and up-keep: Setup/Deployment, Change Management, Monitoring, Troubleshooting & Incident resolution. And provide KPI, system performance report, capacity management review and consumption/utilization reports.

Essential Skills:

• 5+ years of experience in a system operation, application support or consulting role, with a focus on system/application server support & administration.
• Experienced in delivery a complete solution on Azure; Knowledge of monitoring Azure services.
• Experienced in Azure Security best practices and implementation
• Experienced in Linux/Wintel sysadmin, skilled at troubleshooting system or network issues.
• Good communication skills in English, written and oral. Technical writing skill is an advantage.
• First experience in management is a plus (the job could evolve to a leader position).
• Experience in IT activities in China Mainland is a plus.
• Nice to have: Experience with Ansible, Terraform or similar tools like Puppet or Chef.
• Nice to have: Experience with Kubernetes or Docker-based containers platform.
• Hard skills:

• • Solid Linux or Windows system administration skills; Red Hat Certified Engineer (RHCE)/MCSE level Linux/Windows skills or better, although certifications are not required.
  • Extensive technical experiences with middleware and JAVA based application development are great to have.
  • Strong understanding of web technology, virtualization, container and cloud based technologies (e.g: Network Load Balancing, VMWare, Docker, AWS/Azure platform).
  • Sounds knowledge and experience about Azure technologies with understanding about Azure AD is a must.
  • Understood modern DevOps technologies stack: Jenkins, Ansible, Docker Registry.

• Soft skills:

• • Communication: you will be in contact with diverse profiles (technical and non-technical, management, customer) and will be expected to adapt your communication accordingly.
  • Leadership: this position could evolve over the next 3 years to a Leadership position accordingly to the Market and Activities development. Therefore, willingness to grow to embrace leadership responsibilities will be key.

• Assertiveness: you will be expected to deliver accordingly to customer’s targets in the respect of Cloud standards, and advise HK accordingly
• Teamworking: you will be interacting with people based in different locations (Europe, Asia) from different departments and though working with different cultures and time zones shouldn’t be a problem for you.