Sales Executive Cum Interior Stylist

Key accountabilities:

  • Host walk-in customers and educate them about the concept of the showroom and its products.
  • Assess customer’s needs and offer solutions to customers based on their requirements.
  • Build trust and maintain relationships with customers.
  • Maintain a high level of product knowledge including target groups, the product range, industry trends, customization and selling arguments.
  • Handle retail responsibilities such as housekeeping of store, providing strong customer service to customers.
  • Offer customers complete and professional interior decoration solutions for their homes.
  • Update personal sales figures daily/weekly and continuously improve performance to meet sales targets.
  • Ensure an optimal flow of goods by following up on all deliveries, payments and keeping the stock room well organized.
  • Follow up actively on sales orders, deliveries and claims to ensure a high level of after-sales service.
  • Make appointments with customers for Interior Design Service.
  • Work in a collaborative spirit with Interior Designer or appointed contractor by customer (if any).
  • Able to perform all duties and responsibilities in a timely manner in order to achieve the overall target.
  • Be a strong Brand Ambassador.

Essential Skills:

  • Energy, initiative and a positive attitude.
  • Diploma in Communications, Business Administration or any design related fields.
  • Experience in interior design and/or furniture industry is preferred.
  • Experience in Customer Relationship Management is a plus.
  • Able to multitask as this role may require the coordination of several projects at once.
  • Excellent written and verbal communication skills in English.
  • Dedication to providing good service, world-class service.
  • Proactive, resourceful and able to independently multitask.
  • Able to work well individually and in a team.
  • Willing to work retail hours, including weekends and public holidays.
  • Familiar with Google and Microsoft Office.
  • Malaysian candidates only.

To apply for this job email your details to career@dlsconsultancy.com